Whole Home Wi-Fi

The BT Whole Home Wi-Fi router has Gigabit WiFi, 1 N/A ETH-ports and 0 USB-ports. It has a total combined WiFi throughput of 2600 Mpbs.

The Whole Home Wi-Fi is featured in our
Best Mid- to high-end routers: buying guide

Quick links:
Default password/Login

Whole Home Wi-Fi router specifications (specs)

System specs
CPU: 1.7 GHz
RAM: 512 MiB
Flash: 256 MiB
Custom firmwares: None

Connectivity
WiFi: Gigabit (abgn+ac)
WiFi bands: n/a
WiFi throughput: 2600 Mpbs
WAN: None
ETH: 1 x N/A port
USB-ports: 0

BT Whole Home Wi-Fi review (quick overview)

Here is the quick comparison of how the BT Whole Home Wi-Fi compares to other routers on our site:

Average 73/100

Editor 90/100

WiFi 52/100

Hardware 78/100

Current price Find best price

For a full list of routers and how they compare to the Whole Home Wi-Fi, check the Router Buying Guide which will help you buy the most price-competitive router.

Hard reset instructions for BT Whole Home Wi-Fi

If your Whole Home Wi-Fi router is not working as it should, dropping connections or not being responsive, you should first do a reset of the router to see if the problems persist. Other scenarios where you might want to reset your router is if you've forgotten the password or misconfigured it and can't get access anymore.
Your can reset your BT Whole Home Wi-Fi in the following way(s):

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:

When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting. If that doesn't work be sure to check out the questions and answers incase someone else has had similar problems resetting their router.

Note: It is worth reading more about how to reset routers with the 30 30 30 reset and what the risks and considerations are when resetting your router this way, instead of just rebooting it.

Default factory settings for BT Whole Home Wi-Fi

If you have performed a reset of your Whole Home Wi-Fi device or not changed the defaults, you should be able to access it with the following settings:

Default Network name (SSID): BTWholeHome-XYXYXY
Default subnet mask: 255.255.255.0

Note: If you are using the default settings you should change them to increase security and prevent unathorized access to your network.