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Vonage Default Usernames & Passwords
The default credentials needed to login to your Vonage router

Info updated March 31, 2024

The majority of Vonage routers have a default username of router, a default password of router, and the default IP address of 192.168.15.1.

These Vonage credentials are needed when doing a login to the Vonage router's web interface to change any settings.
Since some of the models don't follow the standards, you can see those in the table below.

Below the table are also instructions on what to do incase you forget your Vonage router password, need to reset your Vonage router to its factory default password, or the password reset doesn't work.

Tip: Press ctrl+f (or cmd+f on Mac) to quickly search for your model number.

Vonage default Password List (Valid March 2024)

Model Default Username Default Password Default IP address
V-Portal (VDV21-VD)
V-Portal (VDV21-VD) default factory settings 		router router 192.168.15.1


Instructions and common questions

Forgot your Vonage router password?

Have you changed the username and/or password of your Vonage router and forgotten what you changed it to?
Don't worry: all Vonage routers come with a default factory set password that you can revert to by following the instructions below.

Reset Vonage router to default password

If you decide to revert your Vonage router to it's factory defaults, you should do the 30-30-30 reset as follows:

  1. When your Vonage router is powered on, press and hold the reset button for 30 seconds.
  2. While still holding the reset button pressed, unplug the power of the router and hold the reset button for another 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

Your Vonage router should now be reset to its brand new factory settings, Check the table to see what those are (Most likely router/router).
If the factory reset didn't work, check out the Vonage 30 30 30 factory reset guide .


Important: Remember to change the default username and password to increase the security of your router after the factory reset, as the default passwords are available all over the web (like here).

I still can't access my Vonage router with the default password

Make sure that you have followed the reset instructions correctly as the Vonage routers should always rever to their factory default settings when reset.
Otherwise, there is always the risk that your router is damaged and might need to be repaired or replaced.