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Pepwave Default Usernames & Passwords
The default credentials needed to login to your Pepwave router

Info updated Oct. 27, 2024

The majority of Pepwave routers have a default username of root, a default password of admin, and the default IP address of 192.168.20.1.

These Pepwave credentials are needed when doing a login to the Pepwave router's web interface to change any settings.
Since some of the models don't follow the standards, you can see those in the table below.

Below the table are also instructions on what to do incase you forget your Pepwave router password, need to reset your Pepwave router to its factory default password, or the password reset doesn't work.

Tip: Press ctrl+f (or cmd+f on Mac) to quickly search for your model number.

Pepwave default Password List (Valid October 2024)

Model Default Username Default Password Default IP address
Surf On-The-Go (SUS-AGN1)
Surf On-The-Go (SUS-AGN1) default factory settings 		root admin 192.168.20.1


Instructions and common questions

Forgot your Pepwave router password?

Have you changed the username and/or password of your Pepwave router and forgotten what you changed it to?
Don't worry: all Pepwave routers come with a default factory set password that you can revert to by following the instructions below.

Reset Pepwave router to default password

If you decide to revert your Pepwave router to it's factory defaults, you should do the 30-30-30 reset as follows:

  1. When your Pepwave router is powered on, press and hold the reset button for 30 seconds.
  2. While still holding the reset button pressed, unplug the power of the router and hold the reset button for another 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

Your Pepwave router should now be reset to its brand new factory settings, Check the table to see what those are (Most likely root/admin).
If the factory reset didn't work, check out the Pepwave 30 30 30 factory reset guide .


Important: Remember to change the default username and password to increase the security of your router after the factory reset, as the default passwords are available all over the web (like here).

I still can't access my Pepwave router with the default password

Make sure that you have followed the reset instructions correctly as the Pepwave routers should always rever to their factory default settings when reset.
Otherwise, there is always the risk that your router is damaged and might need to be repaired or replaced.